Training and Development Coordinator

Human Resources · Toronto, Ontario
Department Human Resources
Employment Type Full-Time, Permanent
Minimum Experience Mid-level

Friends of Ruby  

Friends of Ruby is dedicated to the journey and well-being of LGBTQI2S youth through a unique combination of integrated and tailored services in mental health, social support, and housing. We are committed to creating welcoming and safer spaces uniquely designed to help build community, emotional well-being, and confidence.

We distinguish ourselves by delivering an integrated transitional housing model to support youth towards independent living, impactful counselling modalities and therapeutic groups, social activities and practical supports that address multiple aspects of a youth’s life (e.g., health, education, employment).

Our services and programs are informed by LGBTQI2S youth, grounded in evidence and research, and led and facilitated by LGBTQI2S individuals. Our staff reflects the diversity of the youth we serve and are skilled in supporting youth towards independence and well-being. Ultimately, we want to help create a Canada where all LGBTQI2S youth are validated, included, and empowered to lead healthier lives.


Position Summary

Friends of Ruby is looking to hire a Training and Development Coordinator to join the Human Resources team.  The Training and Development Coordinator will be the point of contact for training and development related inquiries as well as supporting the delivery of training and development programs within Friends of Ruby.  This includes planning, coordinating, directing training and development programs, maintaining training, and compiling reports and statistics.

Reporting to the Human Resources Manager, the Training and Development Coordinator will support organizational growth and increase employee productivity through the long-term improvement of employees' skills, enabling them to fulfil their potential within the organization, while staying current with changing technologies.



Tasks and Responsibilities

Training and Development

  • Support the management team in identifying training needs in their teams, create opportunities for learning and training programs for professional development, and coordinate the facilitation of in-house general training;
  • Participate in educational activities and initiatives to enhance the skill, experience, and knowledge of Friends of Ruby’s staff;
  • Ongoing planning and management of employees’ career path;
  • Review training materials from a variety of vendors and select those with appropriate content to make the best use of available resources for staff’s Professional Development; including researching, creating, implementing or sourcing an internal anti-racism and anti – oppression training program
  • Supports the administration of training and development curriculums across the organization by coordinating and executing program logistics; including researching internal and external resources
  • Supports the project management of new talent and training & development initiatives and program launches; Coordinate, manage and facilitate webinars in collaboration with other team members
  • Stay current on training and development trends and provide recommendations for ongoing improvements
    Work on special projects as needed


  • Prepare reports, proposals, and manages training budget information for the purposes of business planning as required.
  • Create and maintain training and development records: including program evaluations, attendance records, and learning schedules in preparation for tracking, analyzing data for the creation of reports on talent metrics and dashboards
  • Administer various assessment tools such as feedback surveys and questionnaires
  • Supports the training and development through organizing focus group sessions, questionnaires, feedback surveys and other needs analysis tools and research

Skills & Experiences

  • 2-3 years practical, relevant experience in administering Training and Development, Adult Education systems and Human Resources related experience preferred. 
  • Experience managing LMS content and use of eLearning tools such as LinkedIn Learning, or Litmos
  • Exceptional interpersonal skills, excellent verbal and writing skills, including documentation, reporting, and presenting, ability to build trusting relationships with individuals at any level.
  • Ability to work independently and as part of a team, and to remain calm in situations that involve multiple demands, being able to shift priorities with ease and resiliency.

Additional requirements

  • Satisfactory clearance under the Police Background Check.
  • Must be qualified to legally work in Canada.
  • Willing to work at a flexible schedule to accommodate the needs of the organization, working evenings on occasions.
  • Ability to travel to other community-based settings as needed.


Hiring Policy / Statement on Employment Equity and Diversity

Friends of Ruby recognizes that a diverse work force is critical to accomplishing our mission. Our goal is to attract, develop, and retain highly talented employees from diverse backgrounds allowing us to benefit from a wide variety of experiences and perspectives.

We are committed to ensuring that members of traditionally marginalized groups, from a broad range of communities, feel empowered to apply for positions within the organization. We strongly encourage applications from the LGBTQI2S and BIPOC communities, and diverse backgrounds that meet the requirements of the job posting. We suggest applicants introduce themselves, their stories and lived experiences in their cover letter to their level of comfort.

Your application

We thank all candidates for their interest. We regret that only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require an accommodation (including alternate format materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Thank You

Your application was submitted successfully.

  • Location
    Toronto, Ontario
  • Department
    Human Resources
  • Employment Type
    Full-Time, Permanent
  • Minimum Experience